Refund Policy for MUSEA: Intentional Creativity
Greetings! We are thrilled you are considering joining us for a MUSEA Experience and look forward to having you join us!
When you purchase an experience with us of any kind, the investment is non-refundable. For each experience, we have a team of staff (mostly women) who are providing their services to bring you the curriculum, support, connection and creativity that you are investing in. Your tuition provides them work, and we expect you to follow through on your commitment 100%. If, under rare circumstances, you are granted a refund, we do charge a 30% administrative fee to account for the time our team has spent onboarding you as a student, the transaction fees we pay, and the loss of planned income.
We understand situations can arise that may impact your ability to pay. If this occurs, please contact firstname.lastname@example.org and we are willing to work with you. We can often change a payment due date or extend a payment plan on a temporary basis. We are very understanding if you communicate with us.
If circumstances change and you are unable to participate in what you signed up for, most of our online courses provide ongoing access to class videos for you to enjoy later. Or, you can ask to transfer your enrollment to a friend who you feel would benefit from the experience. You are still expected to follow through on your payments.
Please take some time to review the course info and make sure everything works for your needs before you enroll. If you have any questions please contact email@example.com for assistance.
Thank you for respecting this policy! We're grateful for the opportunity to work with you and bring you revolutionary education from MUSEA: Intentional Creativity.
~ MUSEA Collective