Cancellation & Refund Policy for MUSEA: Intentional Creativity
These are terms for workshops, events, and programs of any kind hosted by Mothership Inc., MUSEA Center for Intentional Creativity, The Intentional Creativity® Foundation, any partnership, or any co-produced event.
Due to the nature of our events and the pre-planning involved, we budget for staff, guest teachers, supplies, and more; refunds are not granted unless a 30-day Money-Back Guarantee is clearly stated on the Registration Page. Registrants are expected to demonstrate they have completed the coursework, and if not satisfied, you may request a full refund by contacting support@musea.org. Sliding scales or scholarships will not be refunded.
If you are unable to take the course after enrolling, you may request a credit on your account for the total amount paid minus a 20% administrative fee. The credit is good for up to two years from your enrollment date and will be applied to future programs. It does not apply to existing balances you may owe for other courses/events. Send an email to support@musea.org to request a credit.
The 20% administrative fee covers the charges that our payment processor charges for the manual off-boarding from our learning platform, CRM, and social media groups and the time it takes for our support team to manage that process.
We understand situations may arise that impact your ability to pay. If this occurs, please get in touch with jeri@musea.org, and we will do our best to work with you for a temporary period. We can often change a payment due date or extend a payment plan. We are very understanding if you communicate with us.
Please take some time to review the course information and make sure everything works for your needs before you enroll. If you have any questions, please get in touch with support@musea.org for assistance.
Thank you for respecting this policy ❤️. We are grateful for the opportunity to work with you and bring you revolutionary education from MUSEA: Intentional Creativity.
In gratitude,
~ MUSEA Collective
Updated 1.29.2024
MUSEA Center for Intentional Creativity
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